Questions, questions, questions …

If you have any questions about how Quid Pro Go can help your business, our FAQs might just have the answer. If you can’t find what you’re looking for, give us a call.

How much do you charge?

Our charges consist of a terminal rental fee for every terminal you order and a commission on every transaction you process through our machines. Terminal rental starts from £125 per month, reconciliation starts at £125 per site and processing commissions starts from 2.5%.

How much notice do you need to get terminals to my project?

We generally need 24 hours’ notice – however, if terminals are ordered late in the day or over a weekend, this may be increased to 48 hours.

How much notice do I need to give you to terminate my rental?

None. Terminal rental fees are paid monthly in advance, so you can cancel at any time with no additional fees or charges. We only charge commissions on the transactions processed, so as soon as you stop using the terminals, you stop paying commission.

How often do you pay funds over to me?

We pay funds weekly. Generally, our team will reconcile all receipts between Monday – Sunday for any given week, with a reconciliation provided and funds transferred on the following Wednesday (this is when weekend transactions clear into the bank).

When do you invoice and when do we pay?

Our commissions and any rental payments due are deducted from processed funds on a weekly basis. On the same day you get your reconciliation showing what we have deducted, you will get an invoice to back this up.

What about chargebacks?

As we only work in the insolvency sector and don’t operate any funds retention, our letter of engagement contains an indemnity for the business in administration or receivership to reimburse us for any chargebacks that we are not able to defend. We will always defend chargebacks robustly, but in the event that one is upheld, we simply send you an invoice for settlement.

Do you offer other services?

QuidProGo is designed specifically to offer credit card processing to the insolvency sector, but we are part of a family of businesses that can provide operational assistance, licensing advice, sales and marketing consultancy, web design, purchasing management and review/reporting functions designed to support investment decisions and business viability opinions. Just ask our team about these services and they’ll set up a call with the relevant company within our group.

We’re ready to help

Whether you have a current project that needs immediate access to credit card processing, or you want to find out how Quid Go Pro could support you in the future, call us on 01242 807 827 or complete the form below.

Contact us

To find out more about Quid Pro Go and how we can help your project, simply complete our contact form and a member of our team will be in touch.

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